"I've started an appliance repair business serving [town]. Washers, dryers, fridges, ovens, dishwashers. Licensed and insured, I come to you. If something's acting up, message me and I'll tell you honestly whether it's worth fixing."
The last clause signals the honesty posture that becomes your reviews' favorite theme. Price first jobs fairly, not free: a paid job is a real job with a real invoice and a real review.
Collect the four facts the booking form also collects; they pre-stage the parts run.
| Field | Ask | Answer |
|---|---|---|
| Appliance type | "Which appliance is it: washer, dryer, fridge, oven, dishwasher?" | |
| Brand | "What's the brand?" | |
| Model number | "If you can, send a photo of the sticker: inside the door, on the frame, or behind the base." | |
| Symptom | "Walk me through what happened. What was it doing before it stopped? Any noise, smell, or power outage? How old is it?" | |
| Access and window | "Address, parking, and a two-hour window that works; I'll text before I knock." |
"The diagnostic visit is ninety-five dollars, and that's credited toward the repair if you go ahead. Most repairs we complete run somewhere between one and two hundred fifty dollars total depending on the part. I'll quote you the exact number before any work starts."
Four numbers and one promise: arrival, credit, realistic range, no surprises. Set your own fee inside the $75-125 market band and your own range against the $108-251 completed-repair band.
Ask in person while the fixed machine hums, then send:
Thanks for having me out today, [Name]. Your [appliance] is fixed: [one-line summary]. If you have thirty seconds, a review helps other folks find me: [direct review link]. Anything else acting up, you have my number.
The texted link multiplies review conversion manyfold over a verbal request alone (operator training consensus). Ask every satisfied customer; never the one whose job went sideways until the relationship is fixed.
Rule of thumb: when a repair quote approaches half the cost of a comparable new machine, or the machine is deep into its expected lifespan, replacement usually wins. Frame:
"Here's my honest read: the repair is $[quote], and a comparable new machine is about $[price]. At that ratio I'd put the money toward the replacement. The diagnostic fee stands either way, and if you buy new I'm happy to tell you what to look for."
Delivering that verdict honestly costs you the repair and buys the next decade of that household's calls. It keeps the review base clean of "charged me two hundred dollars for a dying fridge."