Start a Pressure Washing Business

Quote Script Pack

Companion to the lessons "Pricing and estimating" and "Your first ten customers"

1. Phone Script (book the estimate, never quote blind)

Fill in your bands from the skeleton table before the phone ever rings.

"Thanks for calling in. Happy to help. What part of town are you? And is this the house, driveway, roof, or a bit of everything? Most jobs like this land between [$X] and [$Y] in your neighborhood, and the exact number depends on the siding and the amount of growth, so here's what I'll do: I'll come by tomorrow at 5, walk around with you for ten minutes, and give you the price on the spot, good for 30 days. Does 5 or 6:30 work better?"

The script pre-sells the price band, commits you to an on-site walk instead of a photo quote, and offers a choice of times instead of a yes/no.

2. Curb-Quote Walk Sequence

☐ Walk the loop from "The house wash, start to finish" (siding type, dirt map, hazards, water source)
☐ Photograph the dirt before touching anything (the before shot must exist)
☐ Measure the flatwork with a rolling wheel or a phone app
☐ Quote at the curb, verbally, with a written copy following by text (curb quotes close on the spot far more than "I'll email you tonight")
☐ State the minimum plainly: "My minimum for any visit is $X, so at that price you may as well add the driveway"

3. Good-Neighbor Door Script (22 to 28 second pitch)

"Hi, I'm Alex with [Business]. I'm washing the Hendersons' house across the street today, and while we're here I'm offering neighbors a good-neighbor rate, since the truck's already on the block. I noticed the north side of yours has the same green the Hendersons had. Want me to walk around and give you a number? Takes two minutes, no pressure either way."

You are reporting what you are doing on the street and offering a fact about their house, not selling. Every-door math: if 100 doors win one $1,000 house-wash package, every door knocked paid you $10, whether anyone opened it or not. Knock two doors left and two doors right of every job; respect no-soliciting signs; confirm the city's solicitation permit rule first.

4. Review-Ask Texts (same day, every job)

At the walkthrough, say the two sentences that earn the review, then text the link before you leave the street.

"Are you happy with how this turned out?"
"A Google review helps my small business more than you'd believe; I'll text you the link."

Customer	Review link texted (same day)	Review received
	☐	☐
	☐	☐

Referral sentence at every walkthrough: "If you know a neighbor who'd want this, a referral is the best compliment you can give me, and I'll take care of them the same way." Then text them in eleven months.

5. Follow-Up Cadence (every quote, no exceptions)

Touch	Content	Sent
Same evening	Text: written quote with the price, good for 30 days	☐
Day 3	Call: "Just checking the quote landed; happy to answer anything"	☐

Most sales are made at the second or third contact, while most new operators make zero contacts after the first.

6. Off-Season Re-Quote (fill-in)

At the tail end of the season, re-contact every quote you did not close, with an off-season offer of 10 to 15 percent off to fill the shoulder weeks.

Hi , you asked about a quote for back in . I'm filling my weeks and can do it for % off the original number if we get it on the books by . Want me to hold a day?